Luxury Hotel Melbourne
Policies
Simple policies complementing luxury service and city convenience.
Check-In / Check-Out
Check-in: from 3:00 PM
Check-out: by 11:00 AM
Valid photo ID and credit card required.
Deposit & Payments
A credit card pre-authorisation or cash deposit is taken on arrival. All major credit cards accepted.
Pets & Smoking
The hotel is non-smoking and pets are not permitted, aside from service animals.
Cancellations
Flexible cancellation policies vary by room type. Many rates allow cancellation up to 24–48 hours before arrival.
Sofitel Melbourne On Collins Check Availability
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Don’t miss out on your preferred dates, check availability now to guarantee a comfortable and enjoyable stay.
Ages 0 to 17
